After you have identified the seller, the next step is to contact him.

• Ask About The Product

  • Do not rely solely on product pictures to gauge product quality. Ask questions on the product quality, grading, conditions, etc.

  • Check with other competing sellers to see if the price is way below the market rate. Be careful if the price is too good to be true.

  • Confirm Product authenticity. Ask for certificate of origin/proof if available.

  • Ask about warranty, exchange and return policies.

• Shipping Arrangement

  • Find out who will be paying for shipping and insurance costs.

  • Get the seller to provides a copy of the shipping documents once order has been shipped.

  • Ask the seller to use a shipping firm that provides online tracking so that you can track the shipment too.

  • Arrange for an inspection service if required.

• Payment Method

  • Cash/Telegraphic Transfer is the fastest way to send money to the seller, but it also has high risk when the seller defaults.

  • Credit Card provides a better level of protection. Check with your bank for more information.

  • Escrow services ensures buyer receives the products before payment is release to the seller. If the seller insist on a specific escrow service provider, ask why. But be sure to use trusted escrow services as they are fraudulent escrow providers too.

  • You can also apply for a Letter of Credit from your bank for your seller.

  • Be careful when seller asks you to use money transfer services that cannot trace the seller from the account such as Western Union.

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