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Trust Points^®

What is Trust Points^®?
Trust Points^® is our quantitative way to determine if a member is a good business partner in Exporters.SG. See top 100 members.

How does the Trust Points^® work?
Trust Points^® relies on Trust Profile to calculate how many points to be awarded to a member. Each member has a Trust Profile.

A member's Trust Points^® are calculated based on these factors:

How Trust Points Are Calculated	Points Awarded
Authentication & Verification If this member is authenticated and verified	10 points
Bank Information If this member has submitted Bank Information. Requirement: Member must be authenticated first.	10 points
Award and Certification For every awards or certifications accepted. Requirement: Member must be authenticated first.	5 points, up to max 20
Trust Network For every authenticated member who added this member into their trust networks	2 point, up to max 20
Reviews For every 12 rating points or more awarded in each Reviews.	2 point

Updated on 10th Oct 2011

For example, if your company has been authenticated & verified (add 10 points), you have 3 authenticated members who added you into their trust networks (add 3x2 points),  your Trust Points^® will be:  10+6 = 16.

What is Trust Points^® Rating?
For every 10 Trust Points^® received, a star is displayed in the Member Profile.

Trust Points®	Rating - Description
0	- not rated
10 and above	- Good
20 and above	- Very Good
30 and above	- Well Done
40 and above	- Great
50 and above	- Excellent!

Why is Trust Points^® useful?
Trust Points^® allow other members to evaluate how good a business partner you are.

What does Trust Points^® not do?
As Trust Points^® are calculated based on the above-mentioned factors which changes over time, Trust Points^® will change too. Also, Trust Points^® can be used as a reference but it does not provide any form of guarantee on any member's trust-worthiness. Learn more.

Where can I see a member's Trust Points^®?
You can see a member's Trust Points^® in his member profile and trust profile. A breakdown on how his Trust Points^® are calculated is also shown in his trust profile.

Where can I see my Trust Points^® and how do I improve my Trust Points?
You can see your Trust Points^® in Trust Profile.

To improve your Trust Points^®:

1. Authenticate and verify your company
2. Submit your company Bank Information
3. Submit awards and certifications received by your company
4. Build up your Trust Network of members you trust, and get them to trust you.
5. Submit Reviews and get other members to review your performance as well.

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