Introduction
An ISO 9001 Company, Matrix is a leader in the customer premises telecom equipment market. As an innovative, technology driven and customer focused organization, the company is committed to keeping pace with revolutions in the telecom industry. This has resulted in bringing forth of cutting edge products like Digital PBXs, Digital and ISDN Key Phone Systems, GSM FCTs, GSM Gateways, VoIP Products, Voice Messaging Products, Intercom Security Products and PLCC EPAXs. With over 150,000 line units installed and growing by over 1500 line units per day, the installed base of Matrix connects over 15,000,000 calls everyday. Thus, Matrix has gained the trust and admiration of users representing the entire spectrum of industries. No wonder, Matrix has won awards for the Best PBX and Key Phone System Company.

R&D
All Matrix products are indigenously designed. With around 30% of the total manpower dedicated to development of new products, Matrix R&D is the foundation of its growth and sustenance. Matrix R&D is located at its corporate office and is spread over an area of 15,000 sq. ft. The R&D team designs products conforming to the relevant international standards. Matrix makes considerable investment in R&D tools and equipment to stay abreast of the latest technological advancements.

Manufacturing
Based at Waghodia, Vadodara in India, the Matrix manufacturing unit is operated by a well qualified and dedicated team of engineers. Spread over an area of 25,000 sq. ft., the structure houses departments like Assembly, Testing, Quality Control, Purchase, Stores, Despatch and Accounts. Matrix has a production capacity of about 10,00,000 ports per annum. The factory also houses a full-fledged technical support center spread over an area of 10,000 sq. ft., manned by well-trained and efficient engineers. The center provides immediate technical assistance to Matrix channel partners and customers in installation, operation and maintenance of the products