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Security advice on protecting your account

Fraudsters sometimes send emails that appear to come from Exporters.SG to steal your login credentials. Here's how to spot them, verify the genuine website, and report suspicious messages.

Beware of Phishing Emails

Phishing emails are designed to look like legitimate messages from Exporters.SG. They may use our logo, brand colours, and official-sounding language - but are sent by third parties to trick you into revealing your password or personal information.

Exporters.SG will never send you an email asking for your password or account credentials. If you receive such an email, do not respond, do not click any links, and contact us immediately.

How to Spot a Phishing Email

Before clicking any link in an email claiming to be from Exporters.SG:

Hover over the link.
Do not click it yet. Look at the URL displayed in the status bar at the bottom of your browser or email client.
Check the destination URL.
It should start with https://www.exporters.sg. If it shows a different domain (e.g.exporters-sg.info or any unfamiliar site), the link is fraudulent.
Do not enter your password on any page reached via a suspicious link.

How to Verify You Are on the Real Exporters.SG Site

Before entering your login credentials, confirm your browser shows: https://www.exporters.sg

A padlock icon confirms the connection is encrypted (HTTPS). If the padlock is missing, or the URL differs in any way, do not log in - you may be on a fraudulent site.

Received a Suspicious Email? Report It

If you receive an email pretending to be from Exporters.SG and asking for your credentials or personal information, contact us immediately.