Why am I not receiving Exporters.SG email alerts?
If you are subscribed to email alerts but not receiving them, the most common causes are:
- Emails are in your spam or junk folder — check these folders and mark Exporters.SG emails as "Not Spam" or "Safe".
- Exporters.SG is not on your trusted senders list — add Exporters.SG address to your whitelist / contacts in your email client to ensure reliable delivery.
- Email subscriptions are turned off — check your Email Subscription settings to confirm alerts are enabled.
- Incorrect email address on file — verify that the email address in your account is current and correct.
- Email address is not confirmed by our system — Confirm your email.